Privacy Policy
Associates In Plastic Surgery values your privacy and is committed to protecting your personal information. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website and how we use, maintain, and disclose that information.
1. Information We Collect About You and How We Collect It
We collect several types of information from and about users of our website, including:
- Personally identifiable information, such as your name, email address, telephone number, or other details you enter into our forms.
- Non-personally identifiable information, such as browser type, IP address, device type, and website usage data.
We collect this information:
- Directly from you when you provide it through our contact forms or communications.
- Automatically as you navigate through the site using cookies and similar technologies.
2. Information You Provide to Us
The information we collect on or through our website may include:
- Information that you provide by filling out forms, including the contact or appointment request forms.
- Details provided in messages, such as medical concerns, treatment interests, or questions.
- Records and copies of your correspondence (including email addresses), if you contact us.
We strongly advise against submitting sensitive medical information through online forms. For personal or urgent health matters, please call us directly.
3. Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our website, we may use automatic data collection technologies to gather information about your device and browsing actions, including:
- Usage details, such as pages visited and time spent on the site.
- Device and browser characteristics.
- Referring website or search engine data.
These technologies help us improve the performance, usability, and effectiveness of our website.
4. Third-Party Use of Cookies and Other Tracking Technologies
Some content or applications, including advertisements, on our website may be served by third parties, such as analytics providers and social media platforms. These third parties may use cookies, tracking technologies, or web beacons to collect information about your interaction with our website.
We do not control these third parties’ tracking technologies or how they may be used. You can usually opt out by adjusting your browser settings or using privacy tools.
5. How We Use Your Information
We may use the information we collect about you to:
- Respond to your inquiries and fulfill your requests.
- Schedule consultations and manage appointments.
- Send you communications regarding services and updates.
- Improve our website functionality and user experience.
- Comply with legal and regulatory obligations.
We do not sell or rent your personal data to third parties.
6. Disclosure of Your Information
We may disclose aggregated information about our users without restriction. We may disclose personal information that we collect, or you provide:
- To our trusted service providers and partners who assist in operating our website and managing appointments or communications.
- To comply with any court order, law, or legal process, including responding to any government or regulatory request.
- To enforce or apply our terms of use, terms of sale, or other agreements, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of [Clinic Name], our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
7. HIPAA Compliance
If any information you provide qualifies as Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA), it will be protected in accordance with HIPAA guidelines. Do not submit sensitive health information unless requested by a secure and appropriate channel.
8. Your Rights and Choices
You may have the right to:
- Access or request a copy of the personal data we hold about you.
- Request corrections to your personal data.
- Request deletion of your information, subject to applicable legal requirements.
- Opt out of certain communications.
Please contact us to exercise any of these rights.
9. Data Security
We use administrative, technical, and physical safeguards to protect your personal information. Despite these measures, we cannot guarantee absolute security due to the nature of internet communications.
10. Changes to Our Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our site after changes means you accept those changes.
11. Contact Information
To ask questions or comment about this Privacy Policy and our privacy practices, or to exercise your data rights, please contact us using the information provided below or as found on our website:
Associates In Plastic Surgery
Stacey Soeder, Practice Manager
6400 Dutchmans Parkway, Ste 205
Louisville, KY 40205
502-895-5466